![]() the following status is the usage status of that computer occurs because of various reasons. The reason behind the error saying another computer is using the printer. ![]() This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance. Once you have downloaded the MINI MASTER SETUP file, please double-click on it to reinstall the drivers on your computer. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. When you do, a red DOWNLOAD button will appear. Next, please click on the red arrow next to the "DRIVERS" section and click the MINI MASTER SETUP file. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.Ģ. Once on the initial download page for your model, please do the following:ġ. ![]() ![]() Once restarted, please click here to go to the Drivers and Software page for the PIXMA MG5420. Before reinstalling, please restart your computer and the printer. Reinstalling the printer drivers on your computer may resolve the issue you are experiencing. ![]()
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